New Patients

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Scheduling an Appointment
Most appointments are made for the day or within the week of your call. Please call early if you need a same day appointment.
If you are unable to keep your appointment, please call Clinch River Health Services to cancel or reschedule the appointment. This will allow us to see another patient in your place.

Arrive on Time for Your Appointment
Call to notify Clinch River Health Services, inc. if you are going to be late.

Whether you are a long time patient or haven’t been to see us in a while, the following is information that will help you plan your visit to Clinch River Health Services, Inc. and make your appointment go smoothly.

A Few Reminders…

  •  Bring all of your medications with you to every appointment.
  • If you have insurance, bring your insurance card. Clinch River Health Services accepts most private insurance, Medicare, and Medicaid insurances.
  • If you cannot keep an appointment, please call Clinch River Health Services to cancel or reschedule the appointment. This will allow us to see another patient in your place. (276) 467-2201
  • All Clinch River Health Services, Inc. locations are smoke-free. No smoking is allowed on the property, inside or outside the building.
  • Children in waiting rooms must be watched by parents or guardians. We are not responsible for your child’s safety.
  • No weapons are allowed in any Clinch River Health Services, Inc. location.

All patients have rights and responsibilities that ensure that you receive the best health care.
The following provides more information about your rights and responsibilities.
All patients have the right …

  • To considerate and respectful care.
  • To be involved in your care.
  • To protection of your privacy.
  • To get help with your billing claims.
  • To share a complaint.

Speak to a front office manager or contact Administration for The Patient Grievance Procedure at (276) 467-2201

 All patients have the responsibility …

  • To be considerate and cooperative with Clinch River Health Services staff and fellow patients.
  • To be involved in your care.
  • To schedule and keep appointments.
  • To share honest and up-to-date information with us.

At our patient portal you can check your laboratory results, communicate more efficiently with our staff and request appointments.

We create a record of the care and services you receive at Clinch River Health Services, Inc.  We need this record to provide you with quality care and to comply with certain legal requirements. We are committed to protecting your medical and personal information. Click here to download a copy of Clinch River Health Services Privacy Practices.


Our Hours:

  • Monday: 8:30 a.m.- 8 p.m.
  • Tuesday: 10:45 a.m.- 5 p.m.
  • Wednesday: 8:30 a.m.- 5 p.m.
  • Thursday: 8:30 a.m.- 8 p.m.
  • Friday: 8:30 a.m.- 5 p.m.
  • Saturday: 8:30 a.m.- 12 Noon